Shipping & Delivery Policy

Last updated: 23 February 2026

This Shipping & Delivery Policy applies to all orders placed with Dimic Phones.

1. Delivery Area

We currently deliver within the United Kingdom.

2. Delivery Time

  • Standard delivery: 2–5 business days

Delivery times may vary during promotions, peak seasons, or public holidays.

Orders are typically processed within 1–2 business days after payment confirmation.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping costs (if applicable) will be clearly displayed at checkout before you complete your order.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

4. Order Tracking

Tracking details will be shared via email or SMS once your order has been dispatched.

If you do not receive tracking information, please contact us.

5. Delivery Issues

Please contact us immediately if your order is:

  • Delayed

  • Missing

  • Delivered to the wrong address

  • Arrives damaged

We will work with our delivery partners to resolve the issue as quickly as possible.

For delivery-related enquiries, please contact:

Dimic Phones
📧 Email: sales@dimicphones.com
📞 Phone: 07873275978